Terms & Conditions

1. Acceptance of Terms

By accessing or using VedaHerb, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

2. About VedaHerb

VedaHerb is an online store offering premium Ayurvedic and herbal wellness products inspired by traditional Ayurvedic knowledge. Our products are designed for personal care and everyday wellness.

3. Product Information

• Product images are for illustration purposes only.
• Packaging may vary from displayed images.
• Natural ingredients may vary slightly in color, fragrance, and texture.
• We continuously improve our products and packaging without prior notice.

4. Orders

• All orders are subject to availability.
• We reserve the right to cancel or refuse any order.
• Orders suspected of fraudulent activity may be cancelled.
• If payment has already been made, the eligible refund will be processed to the original payment method.

5. Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

• UPI
• Credit Card
• Debit Card
• Net Banking
• Wallets
• Cash on Delivery (Available on eligible PIN codes)

6. Shipping & Delivery

• Orders are processed within 24–48 hours.
• Delivery generally takes 3–7 business days.
• Delivery timelines may vary during holidays or unforeseen situations.

7. Order Tracking

Once your order has been shipped, you can track its status anytime from our Track Order page using your Order ID along with your registered mobile number or email address.

8. Returns & Refunds

If you receive a damaged, defective, or incorrect product, please contact our support team within 48 hours of delivery along with clear photographs of the product and your Order ID.

9. Health Disclaimer

10. User Responsibilities

• Provide accurate information while placing orders.
• Do not misuse the website or attempt unauthorized access.
• Do not interfere with website functionality or security.
• Use this website only for lawful purposes.

11. Intellectual Property

All content on this website including logos, graphics, images, product descriptions, icons, website design, and text are the exclusive property of VedaHerb and may not be copied, reproduced, or distributed without written permission.

12. Limitation of Liability

VedaHerb shall not be responsible for any indirect, incidental, or consequential damages arising from the use of this website or its products, except where required under applicable law.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal information.

14. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Any updates will become effective immediately upon publication on this page.

15. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

16. Contact Us